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tiphaneetcs's avatar
tiphaneetcs
4 years ago
Solved

New terms and conditions pop up every time

Hi I have an exact same problem as the X box user who posted this issue...however I am on ps4 and I also recently changed my PSN ID which does coincide with this terms and conditions from EA that kee...
  • tiphaneetcs's avatar
    tiphaneetcs
    4 years ago

    Hi thanks. Logging into EA website didn't pop up Ts and Cs...but I tried the resetting EA password that was suggested to the Xbox user and it worked. There is no more pop up pr blank screen when I sign into Apex legends.

    Appreciate you guys 😊

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @tiphaneetcs 

Thanks for reaching out about this. Try going to profile.ea.com. Log in here and see if the Terms and Conditions come up. Accept them and then try logging in to Apex again. Let me know what happens.

  • tiphaneetcs's avatar
    tiphaneetcs
    4 years ago

    Hi thanks. Logging into EA website didn't pop up Ts and Cs...but I tried the resetting EA password that was suggested to the Xbox user and it worked. There is no more pop up pr blank screen when I sign into Apex legends.

    Appreciate you guys 😊

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @tiphaneetcs 

      Great! Glad to hear it! If anything else comes up, please reach out again. Good luck and have fun!

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