No gamertags error

I've been playing Apex since about the time it was released... Everything was fine up until about a week or so ago. My only main issue is that while playing, I only see my team members gamertags. At the beginning of the match when it presents the Champion Squad, instead of gamertags, it has for example "Player0167, Player3451, Player 2874"...

Throughout the match, in the top right section of the screen where you can see who killed who.. All I would see is like Bangalore3286 or Bloodhound0179, ect... 

How do I fix this annoying issue?

Am I alone with this issue?