Re: Can't queue or enter firing range

A while ago, my account was hacked and cheats were used on it. As a result, I got banned and couldn't play anymore. Later, EA acknowledged that my account had been compromised and helped me recover it and lift the ban.

However, ever since then, I haven't been able to find any matches in any game mode, including the firing range. It always shows just one person in the queue (myself), and it never progresses.

I contacted EA Support, and they said it’s a connection issue. They sent me a guide on how to troubleshoot network problems on Windows, but nothing worked so far.

Any idea how to fix it?