3 years ago
No verification code sent when log in
No verification code in my email.I have an account that I cannot access because the verification code is not sent to my email address. Please some admin can Help me?
Regards.
[CM - Edited to r...
- 3 years ago
Hey @szwnfmzsk9a0,
I've edited your post to remove some personal info. Please keep in mind these forums are public and visible to anyone, and keep any personal details secure!
Along that same note, as these are public boards we cannot make any changes to your account here, so you'll need to contact our support team directly if you're not receiving verification codes in your primary email.
You can find more information on how to reach support directly over at the EA Help website to get started. In this case you'd want to use The EA app option under the Game Support section rather than the Account Support section to speak with an advisor, since you're currently not receiving the code necessary to make any changes through the Account Support section.