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Piimahabe's avatar
Piimahabe
6 years ago

Out of Snapshots, Client Hitched freezes the game for a second

When i launch the game these errors pop up. Lobby stutters/freezes when they pop up. When in firing range and out of snapshots or client hitched pops up, my game stutters/freezes, but my fps is stabl...
Piimahabe's avatar
Piimahabe
6 years ago

Nope!

Here is info from system information:

Name [00000001] Intel(R) Ethernet Connection (7) I219-V
Adapter Type Ethernet 802.3
Product Type Intel(R) Ethernet Connection (7) I219-V

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@Piimahabe 

Gotcha, thanks!

When you have the chance would you mind sharing a DxDiag so we can take a look? For more info on how to pull up the file check out the EA Help website. Once you have the text file please attach it to this thread. 

Thanks again. 

/Kent

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @Piimahabe 

      Thanks! I appreciate that. 

      Looking through the diagnostics section in the file it looks like the Windows Network Diagnostic wizard is running into errors. This might point to an issue with some missing or corrupted system files, which could also be related to the error you've been seeing in Apex Legends. 


      When you have a chance can you try running the Windows System File Checker to see if that helps at all? If there is something wrong with the system files that should be able to find it and repair it. For more info on how to run the tool check out the Microsoft Support website. 

      Let me know how that goes once you have a chance. Thanks!

      /Kent

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