Forum Discussion
EA_Aljo
Community Manager
6 years agoGreat. At least there's some progress. Next, try updating your DNS servers. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.
6 years ago
Hi I’m having the same congestion and packet loss on my ps4, i have done the equipment resets multiple times and just tried the dns servers and it’s still happening, it’s 2 weeks i haven’t been able to get a game
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