Forum Discussion

4 years ago

Solved

Packet Loss on Xbox platforms

So my friend and I have been having this issue on all Xbox platforms since Season 10 started, anyone else join a game to have intense packet loss (50-100) making said game unplayable? It's quite frustrating trying to play ranked when you enter and realize you're just cannon fodder that match.

EA_Kent
4 years ago
Hey @Zurks,

There are a few things we can try which may help with the packet loss you're seeing.

First, I'd recommend starting off with the basic connectivity steps from the EA Help website. Those steps can help with some of the most common issues we see, but if you're still having trouble after that check out the Xbox-specific steps as well.

Let me know how that goes when you've got the chance. Thanks!

1 Reply

EA_Kent
Community Manager
4 years ago
Hey @Zurks,

There are a few things we can try which may help with the packet loss you're seeing.

First, I'd recommend starting off with the basic connectivity steps from the EA Help website. Those steps can help with some of the most common issues we see, but if you're still having trouble after that check out the Xbox-specific steps as well.

Let me know how that goes when you've got the chance. Thanks!