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Iancraig93's avatar
Iancraig93
5 years ago
Solved

Packet loss ps4

Been getting packet loss for a couple of seasons now some games are ok but once It starts it doesn't finish have contacted my isp and they say it's nothing on their side was wondering if anyone could...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @Iancraig93 

    You're very welcome. Let me know how it goes. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@Iancraig93 

I'm glad to hear that helped. You shouldn't be getting packet loss though. How bad is it?

Iancraig93's avatar
Iancraig93
5 years ago
@EA_Aljo before I was getting upto 20 packet loss in games and every player was teleporting now it jumps between 1-2 but not all the time in games and people don't teleport it's better than it was and its playable I doesn't make sense that a differant dns makes that much of a difference and what do u think is the problem and what would u do next if it was you?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Iancraig93 

    If you have a PC, you should run a UO Trace and see where the packet loss is coming from. Instructions for that are here. If you want to take a screenshot, I'll go over the results.

  • Iancraig93's avatar
    Iancraig93
    5 years ago
    @EA_Aljo I don't have a pc would a laptop work ? if so I could use my friends but it wouldn't be until a later date because their is still a Coronavirus lock down where I stay but I will try my best and will post the results when I get them on this page thanks again for your help
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Iancraig93 

    As long as your laptop is running Windows, it's considered a PC. Make sure you unplug the cord from your console and plug it into your laptop before running the test. That way, you're replicating the connection you play on.

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