Forum Discussion
EA_Blueberry
Community Manager
7 years agoHey, @eightball9386
A lot of this can be really dependent on the quality of connection you have in order to stream games without experiencing any pixelation/buffering. First thing to try when you're seeing this is a simple reboot of the modem/router. Have you tried unplugging it for about 5 minutes so you establish a fresh connection to the servers? We have some great steps in the links below I recommend taking a look at. A power cycle with the PS4 can always clear up some funky issues with games too.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
Port Forwarding
https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
Power Cycle the PS4
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
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