Forum Discussion

7 years ago

PS4 Apex Legends Data keeps Corrupting

PS4 Apex Legends Data keeps corrupting this all begun after the patch that added the 'Havoc' weapon, initially, it started out as what i assume a simple loading glitch. what would happen is that i...

EA_Blueberry

Community Manager

7 years ago

Hey @Gabrielowlesnz it's rough to hear you've tried fixing this through 5 re-installs already. Can you let me know of the following below?

Have you turned off the "Convert Incoming Voice to Chat Text" in the Audio tab under settings? We've seen that cause some crashes for players when it's enabled. https://answers.ea.com/t5/Technical-Issues/Game-Keeps-Crashing-PS4/m-p/7439480#M5263
Are you installing the game on an external hard drive that isn't officially licensed by Sony?
Have you tried a re-initialization? https://www.playstation.com/en-gb/get-help/help-library/error-codes/ce-34878-0/

It's possible the game is getting corrupted from the download due to a connection hiccup. Be sure to reboot the power on your modem/router by unplugging it for about 5 minutes. If you're downloading it on WiFi, try moving to a wired connection for the download if it's possible. A wired connection will be mores stable during a data transfer.

talha19901990

6 years ago

Help i i have a issue on ps4 ever since season 2 launched i couldn't update the game and it kept saying can't download data corrupted i tried like 5 times and then deleted the game and tried downloading it again from start but still can't play it it gives same eror

I can download and update every other game

EA_David
Community Admin
6 years ago
@talha19901990 Do you have the game installed on an external drive? If so, can you try installing to the default/internal drive and see if anything changes?