5 years ago
PURCHASE FAILED
It's my first time buying a battle pass for a game so it's kind of exciting for me. Few minutes ago I tried to buy APEX LEGENDS battle pass, worth 16SGD using my mastercard (GCASH). Unfortunately, ...
- 5 years ago
I see, thanks for the details.
When you have the chance please reach out to the EA Help team so they can pull up your account and take a look at this purchase. Unfortunately payment issues aren't something we're able to investigate here on Answers HQ.For more details on how you can set up a case with them check out the EA Help website. If you prefer you can also speak with them via Twitter or Facebook as well.
/Kent