Forum Discussion
- 7 years ago
I’m getting an error where it says Can not connect to server and it’s booting me from the menu and the live game constantly
- 7 years ago
It was "Connection time out" error - ea.com/unable-to-connect.
I tried to reboot router, ran Origin and Apex as administrator and had no problems in menu after 2 fast matches.
I'll try to play longer later with my friends and report result.
- 7 years ago
im having the same issue but it wont even let me play
- 7 years ago
Having the same Issue. I've tried all suggested methods except for shutting down cores.
FX-6300
12GB RAM
AMD RX 480
256 SSD
100GB Fiber connection. I get the same Error cannot connect message every so many minutes, no matter what I try. Please please fix this soon.- 7 years ago
No fix but disabling 5th and 6th cores in bios apparently helps some people. That fix is not for me however so I haven't tried
- 7 years ago
for me its freezes for like 5-10 seconds then 5 seconds later after its not frozen anymore i get kicked to the menu where you have to click left click to get in the game and that happens almost after every game not ingame just in the menus and no there is no real error just the connection lost massage
- 7 years ago
Im having this same issue
- Auhstonished7 years agoNew RookieI get this exact same thing.... where is the fix??
- 7 years agoSame issue (i got amd fx-6300)
- 7 years ago
I can confirm very similar issues on my end too with a FX-6300 processor and Nvidia 900 series card (970 4gb for me). Will freeze in the menus and in games for a matter of seconds, then unfreeze and then freeze again for a number of seconds. Sometimes, I'll get the disconnect error message listed above. When it happens in game, it will freeze and I'll lose connection from the match.
- 7 years ago
the game is shutting down without writing error
- 7 years ago
Seems a ton of people with AMD FX 6300 processors are getting random freezes and disconnects in matches and menus. I have several friends with with this processor who also experience the same issues, but people I know who use another processor seem to be fine.
- 7 years ago
This is no where near solved. I can't even finish a game without the freeze+disconnect combo. Series 6000 CPU here aswell.
- 7 years ago
bump
- 7 years ago
The game freezes you get booted back to the start screen as shown

- 7 years agoWhen I play Apex my game freeze during a match it wasn't happening to me before
- 7 years ago
anyone have a fix yet???
- 7 years agoyes ihave the same problem and the error message is "Connection time out" error - ea.com/unable-to-connect.
- 7 years ago
I have the same problem and is it very irritating. It stutters the whole game and when I am about to jump it looks like it is going to restart the whole game.
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