Forum Discussion

IceColdDrip's avatar
IceColdDrip
6 years ago

Ranked Abandoned Penalties.... At least 1000 RP

This is beyond a joke now.... the game has disconnected from the server over ten times since I’ve been in Diamond 4 in which I have lost over 1000 RP, let alone all the kills and assists and placemen...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @IceColdDrip. 

I know that losing RP because of disconnections is a rough situation. I think we should try running through some steps to see if we can help stop this from happening to you. The best place to start would be the basic connection troubleshooting steps over at the EA Help website. 

If you're still having trouble after that check out the platform specific steps as well: 

- PC

- Xbox One

- PlayStation 4

Let me know how that goes when you can. Thanks!

/Kent

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