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10 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Thanks for attaching that info @AkoniusTheFlayer.

    Just looking through the information here, it appears your CPU does not actually meet the minimum system requirements.

    That would limit our options here as the game isn't intended to be run on that setup I'm afraid, sorry.

    You could try these troubleshooting steps, however as your system is below the requirements there wouldn't be additional troubleshooting we can try if those fail to help out.

  • MaxIceCast's avatar
    MaxIceCast
    Not applicable
    3 years ago

    I'm having the same issue, but Apex has ran perfectly fine before this. I haven't change pc's or anything. How can I fix that.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @MaxIceCast,

    Are you able to try the steps in this post to see if there's any change?

    If you're still running into the same issue after that point please attach a DxDiag file so we can get a bit more information here, thanks!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Thanks @MaxIceCast,

    This looks as though your GPU drivers may be significantly out of date, can you head over to AMD's website here to try grabbing the latest drivers?

    I'd try a clean install of the drivers before restarting and checking again for any change.

  • ThatOlderGamer's avatar
    ThatOlderGamer
    Seasoned Newcomer
    3 years ago

    Hello 

    For some reason my game frezes just after I have Easy Anti Cheat loads 

    It was working perfectly fine before and now it just freezes on both EA app and Steam 

    Tried everthing and not having any luck 

    Any suggestion would be helpful thank you in advance

  • PleaseFight's avatar
    PleaseFight
    Not applicable
    3 years ago

    I seem to be having similar issues too. Have tried almost every single fix. The game starts till the menu screen and just closes after every single time. I have attached of my dxdiag

  • Kilowork's avatar
    Kilowork
    Not applicable
    3 years ago

    Hello 

    For some reason my game crashes just after Easy Anti Cheat loads 

    It was working perfectly fine before the latest update and now it just fails. I've tried re-installing from both steam and the new EA app. I have tried repairing both the game and EasyAntiCheat.

    I have tried lowering frames on startup, closing background programs, checked firewall exceptions, Clean boot, updated graphics driver, I've even ran SFC for repairs to no avail. 

    System specs are as follows.

    CPU: Intel Core i7-10700 

    GPU: NVIDIA GeForce RTX 2060

    RAM: 32GB Corsair Vengeance DDR4 3600

    I have attached my DxDiag file if that provides any assistance.

    Any suggestions would be helpful, thanks in advance

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