Forum Discussion
10 Replies
- EA_Mako3 years ago
Community Manager
Thanks for attaching that info @AkoniusTheFlayer.
Just looking through the information here, it appears your CPU does not actually meet the minimum system requirements.
That would limit our options here as the game isn't intended to be run on that setup I'm afraid, sorry.
You could try these troubleshooting steps, however as your system is below the requirements there wouldn't be additional troubleshooting we can try if those fail to help out.
- MaxIceCast3 years agoNot applicable
I'm having the same issue, but Apex has ran perfectly fine before this. I haven't change pc's or anything. How can I fix that.
- EA_Mako3 years ago
Community Manager
Hey @MaxIceCast,
Are you able to try the steps in this post to see if there's any change?
If you're still running into the same issue after that point please attach a DxDiag file so we can get a bit more information here, thanks!
- MaxIceCast3 years agoNot applicable
Here is the DxDiag file.
- EA_Mako3 years ago
Community Manager
Thanks @MaxIceCast,
This looks as though your GPU drivers may be significantly out of date, can you head over to AMD's website here to try grabbing the latest drivers?
I'd try a clean install of the drivers before restarting and checking again for any change.
- MaxIceCast3 years agoNot applicable
That Works! Thank you so much!.
- EA_Mako3 years ago
Community Manager
Glad to hear it @MaxIceCast!
Thanks for the update, enjoy your games! 🙌
- ThatOlderGamer3 years agoSeasoned Newcomer
Hello
For some reason my game frezes just after I have Easy Anti Cheat loads
It was working perfectly fine before and now it just freezes on both EA app and Steam
Tried everthing and not having any luck
Any suggestion would be helpful thank you in advance
- PleaseFight3 years agoNot applicable
I seem to be having similar issues too. Have tried almost every single fix. The game starts till the menu screen and just closes after every single time. I have attached of my dxdiag
- Kilowork3 years agoNot applicable
Hello
For some reason my game crashes just after Easy Anti Cheat loads
It was working perfectly fine before the latest update and now it just fails. I've tried re-installing from both steam and the new EA app. I have tried repairing both the game and EasyAntiCheat.
I have tried lowering frames on startup, closing background programs, checked firewall exceptions, Clean boot, updated graphics driver, I've even ran SFC for repairs to no avail.
System specs are as follows.
CPU: Intel Core i7-10700
GPU: NVIDIA GeForce RTX 2060
RAM: 32GB Corsair Vengeance DDR4 3600
I have attached my DxDiag file if that provides any assistance.
Any suggestions would be helpful, thanks in advance