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KalebT44's avatar
KalebT44
2 years ago

Re: APEX AUTOBAN ME FOR NO REASON

@EA_Barry Sorry to bring up an old thread, but I was just wondering if there's any insight to be given on a ban where neither on the infraction page, or through the 3 allotted disputes any information about the Ban was given.

I got banned (despite not touching the game for around a year) a week before I tried to play on PC with Cross Progression, my infraction page gave me no reason, In my disputes I attempted to understand why I was banned in order to... dispute the ban, but the replies were very cold and simple stating the Ban was correct.

No information of what I did to get banned, and every ticket was automatically shut so I had to use all 3 Disputes just to ask questions that I never got answers to.

I'd just like to know why I got banned from Apex, literally no one is capable of telling me why and I just can't fathom it.

12 Replies

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  • ClydeTTV's avatar
    ClydeTTV
    2 years ago

    Have exactly the same problem...

    Installed this game and 3days later got ban without even playing... tried to dispute this ban, but got 3times the same auto-answer. 
    Now, i'm stuck here with my account banned and can even play on a differrent EA account bcs my steam is linked to the one who is ban...

  • CheexClappingti's avatar
    CheexClappingti
    2 years ago

    Im having the same exact issue. Seems like EA likes to ban for no reason, no wonder the Apex community has shrunk so much. EA likes to play games with their player base. Smh.

  • ING_ComeT's avatar
    ING_ComeT
    2 years ago

    Hello, I just started playing after a few years. Now my account is banned from 27-OCT-23, I wasn't even playing tf? disputing the ban via EA Help is useless. There isn't even any "reason" why I was banned. How can I get banned when I don't even play the game. Can anyone help?

  • realToth's avatar
    realToth
    2 years ago

    I was banned on the same day as you LOL

    Haven't played since 2021 and tried to come back today.

  • Freyouz's avatar
    Freyouz
    Seasoned Rookie
    2 years ago

    It seems they've put a new automated banning process online.

    It's not working as intended and is unde-rpar in it's judgement process as players can spew profanity/slander on vocal with no consequences, but if you even restate what the person said (as in 'wow you said that...') you'll be banned.

    I still haven't spoken to a human.

  • Szymbek's avatar
    Szymbek
    2 years ago

    I have been banned from Apex Legends and my main EA account. What's wrong with you EA? I played this game once or twice on my account. I was banned on 28 October 2023, but only now I noticed the ban when I wanted to play Crysis on Xbox Game Pass from EA Play.

  • realToth's avatar
    realToth
    2 years ago

    Update, I contacted EA Support to overturn my ban and in a day I was unbanned. Rare W?

  • Szymbek's avatar
    Szymbek
    2 years ago

    My case review was decline. I don't know what to do next... :c

  • realToth's avatar
    realToth
    2 years ago

    If you don't mind losing progress, a new account should be a good solution!

  • WaxOli's avatar
    WaxOli
    1 year ago
    @ClydeTTV Same issue as above. EA recommended me to create a new account (!!) as I have already disputed 3 times the ban on my original account. And after 3-4 hours of play, my new account was banned. Of course it was not a surprise as if we don't know what generated the initial ban (EA auto-email only confirm that ban was correct). I have no clue what to do !

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