EA_Mako
Community Manager
Community ManagerRe: Apex Cross Progression
Hey @gorgeousmolerat,
Cross Progression is already active, however if you're linking platforms that were previously on different EA accounts, that will not transfer any progress.
Progress is stored at the EA account level and does not transfer with individual platforms, so if you link those to a new EA account your prior progress will be left behind. This is detailed a bit further in the warning when unlinking any account as well as in our Cross Progression announcement and guides below.
If you're looking to restore any lost progress, you would need to re-link the platform to its original EA account. Please contact support directly if you need assistance with that process.
