Community ManagerHey all, sorry to hear that you are having issues but if the game is not crashing and you are just being kick offline then would you all mind taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on.
Darko
tried all methods suggested on the webpage and still receiving connection to server timeout every few minutes is this possibly an apex legend side thing or not plz and thank you (ps4 BTW)
[Removed by CM]
NOTE: mi speed usually is 50mb down, 14mb up, but i try on 350mb down and still being kicked out..
the low ping ican get here is 128 but usually is 148, and most of the time are unplayable...
Bro how about you fix the problem for us we r the players of the game you should gladly and proudly fix it for us all I gotta say it’s your product🤷🏼♂️
Every time i play ranked it now goes back to trios and duos needs sorting please
What happens to me is that I get kicked during or right after picking my character. Maybe at best I get to land and then get kicked. It’s not the internet because I could sit in the lobby all day or invite people to talk to in the lobby. It’s just when I get into a game.. And it’s not people kicking me either because it happens when I try and play with friends. This needs to be fixed ASAP otherwise I would like a refund of everything I spent on this game
I am having these problems as well. If you guys don't start fixing these problems your going to lose out on alot of revenue. If you keep a goid game and good developers you will have a game that last a long time and continually produces income and has a fanbase. But if not you will lose what little people do play. I'm sure I'm not the only one who wants to buy new skins but who would buy anything from a game that keeps crashing.
im also getting this problem and have contacted EA about it but they cant help. Code:wheel is all iv seen on my screen for 2 weeks now
You keep repeating this answer when the issue is apex started when this new event started with ramparts heirloom apex needs to fix this
keep getting kicked - have tried everything. My internet is fine, and have uninstalled and reinstalled. Even tried switching servers.
I installed Apex Legends and then loaded it up it was all fine then it gave me some weird error shutdown 30 seconds into the tutorial
The error was: Unknown file version
(paks\Wn64\mp_rr_canyonlands_staging_loadingscreen.rpak)
No games is kicking me, only the game that actually is fun, Apex. it's not my internet. It's the servers. How do I get it fixed. I'm going crazy, like I want scream and shoot my head off. Seriously. Plz fix or you will be the reason someone killed them selves
Its our fault lol
Hey EA why don’t you give us a legit answer. There is no way hundreds of us are having connectivity issues. Check y’all’s coding make sure y’all’s end is good. This is is so infuriating. To be kicked twice in one match and get a PENALTY for it, is absolutely uncalled for. I’ve been playing Apex since open season and never have we had a season as infuriating as this one. From one entire Apex community please fix our game!
@mrscrazedhobo
As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.
If you run into any further issues please create a new thread so that we can begin tracking accordingly!
Community Manager
