Re: Apex legends - dxgi_error_device_hung

One year later, still happens. I'm done with this game. Respawn couldn't code hello world if they tried.

@generiKea
@-ETU-Daedalus
@_4OP3_

Everyone. I've found the fix for this. I've had this issue myself, sometimes once every 15 minutes, somtimes I could play for hours. But after this fix I've had 0 crashes in 3 days of playing, and I play a lot..

It's actually caused by a missing registry key that can sometimes be missing in the NVIDIA drivers. You can manually add it by doing following these steps:

1. Open a empty notepad file

2. Write this code inside:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
"TdrDelay"=hex(b):08,00,00,00,00,00,00,00

3. Save it with with any name and on the option "Save as type:" select -> "All Files (*.*)" and end the file with .reg
Example filename: 'apexfix.reg'

4. Save it on your desktop or anywhere on your computer.

5. Run it and chose "yes" in the message prompt.

6. Restart your computer for the registry key to be applied.

7. Start origin WITH admin privileges. (right click -> Run as administrator)

8. Run the game, enjoy.

This game is mf unstable. I had some days recently with no errors. Yesterday and today I had like 3-4 already. In 3 games I had two alt+f4 kind of freezing. No error just exits the ❤️❤️❤️❤️ game. Ridiculous!

The DEVICE_HUNG error again and again... in the ranked games! Now I have -72 RP for abandoning the game and 10 min penalty... It's so frustrating!

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@haxborn wrote:

@generiKea
@-ETU-Daedalus
@_4OP3_

Everyone. I've found the fix for this. I've had this issue myself, sometimes once every 15 minutes, somtimes I could play for hours. But after this fix I've had 0 crashes in 3 days of playing, and I play a lot..

It's actually caused by a missing registry key that can sometimes be missing in the NVIDIA drivers. You can manually add it by doing following these steps:

1. Open a empty notepad file

2. Write this code inside:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
"TdrDelay"=hex(b):08,00,00,00,00,00,00,00

3. Save it with with any name and on the option "Save as type:" select -> "All Files (*.*)" and end the file with .reg
Example filename: 'apexfix.reg'

4. Save it on your desktop or anywhere on your computer.

5. Run it and chose "yes" in the message prompt.

6. Restart your computer for the registry key to be applied.

7. Start origin WITH admin privileges. (right click -> Run as administrator)

8. Run the game, enjoy.

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I tried this a week ago because people keep telling and reposting this. All it does, though, is freezing my whole system when the crash/DXGI error happens. It doesn't solve the issue, it just handles it differently. And while I at least can shut down the game with the DXGI error, the registry edit crashes the whole system.

If it helps some people, I'm glad for them, but I would highly recommend to reverse this registry change if it doesn't work.

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@Racine39 wrote:
@-ETU-Daedalusthe tdr solution doesn't work. why posting it on forum ?

---

I wasn't the one posting it.

There are several threads about the same problem on that forum. Go to the NVCP -> Help and mark "Debug Mode". This will disable any factory OC and set the reference clock frequency and voltage. This is quite good workaround for the problem, especially if you want to use the most recent 442.19 NVIDIA driver.

@Racine39obviously!? But we're trying to figure out whats causing it? The games code handles connected controllers aswell, hence your statement is contradictory..

@haxbornbecause,

1. you need to wait enough time to consider it works.

2. they work on this issue for a year... it seems to be more serious than a FPS problem or a delay problem.

3. i tried your solution, and all the solutions found on internet... the problem is in apex code... 

4. posting this generate only frustration, and lost of time. 

5. EA will recommend your post (without verification) and we will continue to get penalties ion ranked because they think its our problem...

Look attachment .... every day ... every day ..

I'm having the same issue and sick of it. I love this game but I won't play it if this is the norm and right now it is for me. Running latest drivers, latest Windows updates, Ryzen 3700x, 2080 Super, 32GB RAM, all plenty of power for this game. As long as this error has been happening to people and crashing their game you would think something more serious would be done about it!

Same here, 

I got this error for months already and it's really triggering ....  even switch my rtx 2080 ti in another pc and it's doing the same ... LOL it's obviously nvidia driver...

Config : 

RTX 2080 ti 

Ryzen 3900x

16 go ram 

Nvidia driver version : 442.19 dch

I've also tried the tdrdelay regedit edit as well not working also tdrlevel same still happening..either with those regedit keys or without

EDIT : 

I might have found the fix i disabled vsync in game video option while it was on triple buffered before and no crash after 2h of gamming for now

EDIT 2 : OK nvm it still happens but less than before . . .. 

There is no fix to this on our side.

editing Regedit wont fix it.

changing ingame settings wont fix it.

changing driver settings wont fix it.

using no overclock or setting avx offset wont fix it.

updating/switching bios versions wont fix it.

updating/switching win10 versions wont fix it.

updating/switching drivers wont fix it.

I tried all this stuff, me and anyone i know with 20series cards

2080, 2080super, 2080ti are still crashing.

Heck even most of the streamers on twitch crash.

Before season4 patch everything was fine.

The game sometimes even crashes us simultaneously,

when standing near to each other, 

our whole team gets it at the same time.

With the same error. With a multitude of 

different hardware.

Just rollback the game patch... or fix it.

Edit: Only thing that makes the crashes appear less is

disabling Hardware acceleration everywhere, Browser, Discord, OBS, everything.

This is just embarrassing for everyone involved. I shelled out 1.5k for my 2080TI and I crash like 3 times a night playing with friends meanwhile their cheaper cards play this game perfectly. No other game has this problem. Every video Shroud puts out he crashes at least once and he can't complain due to his NDA. Twitch streamers crash all the time. And EA / NVIDIA don't know what is going on still. So embarrassing.

I have a 2080 Super and was getting this error randomly like most folks, 2-3 times during a few hours of playing.  

On Monday I went to Nvidia control panel and unchecked “enable G-sync” under “set up G-sync” and haven’t had a crash all week (I’ve played 3-5 hours each night to kinda test it) 

My monitor is a Zowie XL2740 in case your curious.

My raw specs I9 9900K, RTX2080Ti Founders Edition and been getting those device_hung_errors constantly. 

I changed my video settings to: 

VSYNC: Adaptive 

Texture Streaming Budget: None

.. so far no error anymore. Could someone with a 2080ti please try this as well? Especially setting the "Texture Streaming Budget" to None. The game does not look very pretty then .. but no device_hung_errors at least. Trying to troublshoot here. Everything else I already tried (RegFIx up to Full WIndows Reinstall ...).

I'm going to test these settings on an RTX2070, but I had no issues Sunday night but then the Origin update came and ❤️❤️❤️❤️ me again.

edit: played for about 2 hours without crashing, but had similar results yesterday. Will try again after work tomorrow to see