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Re: Apex Legends Crash no error - PC (apex_crash.txt)

l played for few hours, then turn comp to sleep. turn up again, and have this error.

tried restart the pc, still the same.

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Apex Crash Message
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Apex crashed in IGO64.

More technical information should be available in "apex_crash.txt" in your Documents folder.

Ctrl+C in this window will copy this message so you can paste it as text.

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OK
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8 Replies

  • OrioStorm's avatar
    OrioStorm
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    @bl4ckb3ll it looks like Origin's in-game overlay (IGO) tried to call some code in a DLL that got unloaded. I've forwarded this crash info to the Origin team.

  • Hi there! I'm getting crashed literally every single game with this crash report. What do you think about it?

    crash:
    {
    nvwgf2umx: 00000000002F45EA
    EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
    }
    cpu: "Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz"
    ram: 16 // GB
    callstack:
    {
    KERNELBASE: 00000000000EBDC0
    ntdll: 00000000000A3167
    ntdll: 000000000008B5E6
    ntdll: 000000000009F7DD
    ntdll: 000000000000D856
    ntdll: 000000000009E70E
    nvwgf2umx: 00000000002F45EA
    nvwgf2umx: 00000000002F8DFF
    nvwgf2umx: 0000000000389BCF
    nvwgf2umx: 0000000000389A76
    nvwgf2umx: 00000000003816BD
    nvwgf2umx: 0000000000BED65A
    nvwgf2umx: 000000000126191C
    KERNEL32: 0000000000014034
    ntdll: 0000000000073691
    }
    registers:
    {
    rax = 0x88003372E9BA0F66
    rbx = 0x000001719CFFF000
    rcx = 0x000001720E9BF810
    rdx = 0x000001720E9BF180
    rsp = 0x000000104FCEFDB8
    rbp = 0x00000172280A0330
    rsi = 0x000001719CFFF000
    rdi = 0x00000172280A0338
    r8 = 0
    r9 = 7
    r10 = 0x000001719D002C20
    r11 = 0x00000171CDB69F00
    r12 = 0
    r13 = 0
    r14 = 0x000001719CFFE680
    r15 = 0
    rip = 0x00007FFBC50645EA
    xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm2 = [ [3.6126711, 0, 0, 0], [0x40673601, 0x00000000, 0x00000000, 0x00000000] ]
    xmm3 = [ [136, 0, 0, 0], [0x43080000, 0x00000000, 0x00000000, 0x00000000] ]
    xmm4 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
    xmm5 = [ [19, 0, 0, 0], [0x41980000, 0x00000000, 0x00000000, 0x00000000] ]
    xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    }
    build_id: 1559958527

  • @OrioStormI mean I know that, I had those crashes with the latest drivers, with previos drivers with pre-previos etc. Installed 430.86, 430.64, 430.39 and 425.31 version of drivers. I'm triying to recognize what should I do with it because installing any driver version is not helping me to avoid crashes, thought you may help me. What's your advice, what should I do? I saw a lot of topics and cases on nVidia support forums with exactly the same problem, they are all dated like 2-3 days ago, so I decided that my problem might be connected with latest updates of Apex Legends. Also, I didn't have any troubles with crashes before this patch or in any other game I am playing, that's why I am asking you to help me, maybe you know something about some other new cases with crashing video driver associated with patch.

  • @OrioStorm thank you, I tried to clear the origin cache (exclude Local Content folder) still not working.
    mean time the only solution is to unchecked the enable origin in game.
    hope they fix it.
  • Vvantyr's avatar
    Vvantyr
    6 years ago

    @OrioStorm just following up with you, I Flashed my BIOS to the newest version a week ago and did the 05/2019 windows update and have not crashed in Apex in the same timeframe. Guess something worked or was configured wrong? just wanted you to have a heads up if this helps but it may lead others into the right direction.

  • @OrioStorm Hello, APEX was stable for me since I started to play it for about a month, but now every time i'm trying to enter the game it crashes. No overclocking.

    crash:
    {
    !!!unknown-module!!!: 00007FFC23ABB730
    EXCEPTION_ACCESS_VIOLATION(execute): 00007FFC23ABB730
    IGO64: 0000000000035A86
    }
    cpu: "AMD Ryzen 5 1600 Six-Core Processor "
    ram: 16 // GB
    callstack:
    {
    KERNELBASE: 000000000008667C
    ntdll: 00000000000A81CB
    ntdll: 000000000008FD56
    ntdll: 00000000000A477F
    ntdll: 0000000000004BEF
    ntdll: 00000000000A34EE
    !!!unknown-module!!!: 00007FFC23ABB730
    }
    registers:
    {
    rax = 0x00007FFC63AC0040
    rbx = 0x00000203F3A0E540
    rcx = 0x00000203F3A0E540
    rdx = 0
    rsp = 0x000000644C6EFA98
    rbp = 0
    rsi = 0
    rdi = 0
    r8 = 0
    r9 = 0x8101010101010183
    r10 = 0x546C6148
    r11 = 0xFFFFFFFFFAD7C51B
    r12 = 0
    r13 = 0
    r14 = 0x00007FF63D455DC0
    r15 = 0x00007FF664507780
    rip = 0x00007FFC23ABB730
    xmm0 = [ [6.777413e+22, 4.5912143e-41, -2.5676201e-08, 7.2166871e-43], [0x6565A0B0, 0x00007FFC, 0xB2DC8E90, 0x00000203] ]
    xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
    }
    build_id: 1560910906