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Community Manager

Re: Apex Legends crashes when World’s Edge map cycles in-PS4

What you're describing almost sounds like corrupted data, but if that were the case then reinstalling the game should have helped. When you have the chance could you try rebuilding the database on your PS4 to see if that helps at all? I'm wondering if there might be something there that needs to be repaired.

To rebuild the database start up your PS4 in safe mode, then choose the Rebuild Database option from the menu. Let me know if that helps once you've had the chance to give it a shot. Thanks!

/Kent

4 Replies

zzakahi
5 years ago
Hey
Thanks for responding. I have tried the rebuilding database in PS4 Safe Mode a couple times throughout the past couple weeks but still keeps crashing on World's Edge. But I will try to reinstall Apex Legends once again to see if anything changes. I will let you know what happens.
EA_Kent
Community Manager
5 years ago
@zzakahi

I appreciate that!

Do you have the game installed on an external storage drive, or is it on the internal drive that was included in your PS4?

/Kent
zzakahi
5 years ago
Thanks for the input! I am able to play on both maps after I reinstalled. I guess it must've been something related to corrupted data. I dont know why it didnt help the first two times I tried reinstalling in the past couple weeks but third times the charm i guess. And I do have the game installed on an external hard drive. I was planning on moving it to the internal drive. Thanks again!
EA_Kent
Community Manager
5 years ago
@zzakahi

Thanks for letting me know!

I'm glad to hear it's no longer crashing for you. 👍

/Kent