That is the WORST process to bear through. I tried reporting someone and after using the report feature I got a message to report this person in game.
1st off.. EA if your game wouldn't crash throughout the day this might be feasible. but it is not.
Any report feature should work. I attached a screen shot, user name and what they were doing.. Yet I was asked to go into the game and report.. well the menu layout is not very good for this and if you crash then how are you supposed to hunt down the info in menus (p.s. the menus need a lot of work, they are clumsy and do not offer good information. point in fact, highlight a weapon and it wont even tell you what type of fire rate it is. I am a trained ind. who can fix that layout. But flex those interns for Respawn please.
Ok I lost track,
TLDR: report feature is not a good design + give all info in menus.