Re: Apex Legends PC stuck at 30fps

Hello @EA_Kent

Yes, the NVIDIA is the preferred GPU and I've ensured that it is the GPU Apex is using.

But finally I found what was the problem. I had the second monitor active. If I deactivate the second screen then it runs at full speed.

Now I have another problem I'm investigating. I have a good +- 60fps, but I got some stuttering. I think that it manifest mainly when I'm firing, but I've not tested it fully. It's very uncomfortable because it breaks my aim.

Thanks.

@PelukoYo 

Thanks for following up!

Are you noticing any of the red performance icons coming up in-game when the stuttering happens? 

/Kent

No @EA_Kent , I haven't noticed any red icon. What annoys me is that Windows 10 task manager reports that the GPU (GTX 1050) is around 45% - 55 % maximum use, and the CPU (i7-8550U) arount 35%, while playing. So I think that the computer has much more to offer than what I'm getting.

Regards.

Hey @PelukoYo 

Can you see the temps of your hardware under this load, are they in the 70°c range?
Also make sure your power settings are set to performance mode not balanced or power-saving mode.

Hello @Zeelmaekers 

The temps were around 70C. But I've discovered that it's related to power throttling. When I run Apex Legends, the CPU starts at around 3.5Ghz and after a while it gets stuck at around 1Ghz (Windows shows this as 40-50% usage). I've uninstalled the 'Intel Dynamic Platform and Thermal Framework' related devices on Windows 10' Device Manager and voilá! The cpu runs at full 3+Ghz and I get a near constant 60fps on Apex Legends which lets me get a taste of the game on PC. But definitively it's not a gaming machine, with this configuration the CPU temp goes up to 95C easily, so I fear that it may damage the laptop.

Regards.

yha 90% is a bit high indeed, what I sometimes recommend is underclocking/undervolting the CPU.
This trades a little bit of performance but makes it run a lot cooler. 5/10 degrees difference somtimes