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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Cant get Loba rose gold skin

Hey @ghostgirlheart,

Sorry to hear you're having some trouble getting your hands on this skin!

Please take a look through these steps just to be sure everything is linked as stated there, as there are a couple different places to check.

If that's still not showing up for you after that point please reach out to an advisor directly so they can take a look over the account, afraid we're unable to make any changes via the forums.

4 Replies

  • ghostgirlheart's avatar
    ghostgirlheart
    4 years ago

    Hi, no matter what I do, I keep getting told I will have it within 24 hours and I still don't have it weeks later!!! I believe they are doing something fraudulent. They make you pay for Prime gaming then don't actually give you the content.

  • Bodhilee03x's avatar
    Bodhilee03x
    4 years ago

    I can't get it either no matter what I do. It even shows me that I claimed it. It just has never shown up in my loba skins. 

  • Lewkbauer's avatar
    Lewkbauer
    4 years ago

    Same here. I sent an email to support. Hope I can get it resolved.

  • thealmightylabe's avatar
    thealmightylabe
    4 years ago
    @ghostgirlheart I haven't gotten any of them all the way back to wattson. I talked to someone on chat and they said i should have them. Still nothing almost a week later

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