Re: Coins used for Gift went missing?
The EA staff who work on AHQ cannot help you with account-related issues. It sounds like you need to contact EA help directly to get help with this one.
You can contact EA help by:
Create a new case
https://help.ea.com/en/contact-us/
Twitter
https://twitter.com/EAHelp/
Facebook
https://m.facebook.com/EAHelpHub/
