Forum Discussion
13 Replies
- EA_Darko4 years ago
Community Manager
Hey @HyperExcel do you have your UO Trace there to take a look?
Darko
Sorry, didn't see this message till now here are my results. @EA_Darko
i did what he told you to do since i have the same problem my results are the exact same as yours so see. specifically, look at the one i highlighted we both have a 100% packet loss
what do we do?
I don't know. I guess we will have to wait for @EA_Darko
- EA_Darko4 years ago
Community Manager
Hey @HyperExcel and @TheRubbik, both of your UO Traces show the same connection issue though @HyperExcel would it be possible to rerun your UO Trace and let it send 100 packets.
The issue evident in both is that your Ping best/worst is over 100ms on multiple hops. Any difference of 100ms+ is a cause for concern and can cause issues.
Darko I have the same problem actually. I noticed that whenever I start a ranked game or whenever the map is World's Edge, it would load for a long time then put me back to the main menu.
Here is the result from UOTrace if needed.
- EA_Darko4 years ago
Community Manager
Hey @Pakamatay your UO Trace is showing obvious connection issues, you have some very high ping times from early on which continue all the way down growing bigger. A ping of 100ms+ is cause for concern and you have ping of 152ms+ from hop 6 onward.
Darko @EA_Darko My internet isn't the best but I know for a fact it's not on my end. If multiple people are having this problem it isn't just me.
@EA_Darko Here is another UOTrace I did to Easo.ea.com
@EA_Darko I have been trying to play today and It has happened 10 times less than an hour. is there any fix?
- EA_Darko4 years ago
Community Manager
Hey @HyperExcel I would recommend that you speak with your ISP and explain the issue to them and show then your UO Trace. They will be able to see the issues that I mentioned above and assist you in improving your connection.
Darko
- @EA_Darko Actually is there a chance that there is something wrong with my account. Because I switched to another account and I was able to play properly.
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 6 hours ago