Community ManagerRe: Engine Error 0x887A0006 - DXGI_ERROR_DEVICE_HUNG
@g1g2_mozo wrote:
okay guys so i finally fixed it and this is my last post about this issue so sorry about the spam
i can't pin point which one did it as i did 3 things, but maybe this can help you
1. use ddu to remove your gpu drivers and let windows update download the gpu drivers
2. rest your bios to default ( i believe this one actually did the trick)
3. rest your radeon settings to default
this worked like a charm and i actually updated my gpu after this to the latest drivers (version 19.8.1) and it didn't crash, and it's been like that for 2 days.
here's proof that i actually made it to an end of game (have won 2 times since it stopped crashing, lets hope i can't get the rest before the event is over :/)
@g1g2_mozo
Congratulations on getting that Solo win and for keeping everyone in the post updated on what helped you out. All PCs behave differently but we generally see those 3 steps you posted above work consistently for a lot of players. Resetting BIOS is a task that should be carefully performed, but we've seen a ton of players mention crashes were resolved by updating it or resetting to default. I've seen plenty of DxDiags where the BIOS date is 6+ years old, so it makes sense that helps avoid crashes once updated.
Thanks again and good luck in Kings Canyon! :eahigh_file:
