Forum Discussion

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Re: game crash season 8

@ogmonarkbetway 


Thanks for sharing that. I really appreciate it. 

Looking through the diagnostics section in the DxDiag I did notice a process called AcPowerNotification.exe has been crashing. I believe this is part of Asus Armoury Crate. I've seen some situations in the past where Easy Anti-Cheat can run into problems with software like this, so I am curious if that might be what's happening in this case as well. 

First, can we try repairing or reinstalling Easy Anti-Cheat just to make sure there isn't an EAC issue? For more information on how to do that check out the Easy Anti-Cheat website. Let me know if you're still seeing any crashes happening afterward. 

Thanks!

/Kent

2 Replies

  • ogmonarkbetway's avatar
    ogmonarkbetway
    5 years ago
    @EA_Kent Well i repaired my anti cheat but nothing solved if u know the fix how to stop crashing the AcPowerNotification.exe, then plz reply me.
    ThanKS!!!
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ogmonarkbetway 

    Have you checked to see if there are any updates available for the Armoury Crate software? ASUS has an FAQ on their support website that might help if you need more details. 

    /Kent

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,940 PostsLatest Activity: 23 minutes ago