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Community Manager

Re: Getting kicked mid game

Hi there, @0xznn.

Let's see if we can find out why you're disconnecting so frequently. What system are you playing on and do you use a wired or wireless connection? Thanks!

4 Replies

0xznn
4 years ago
I use the Xbox s and wireless connection
EA_Aljo
Community Manager
4 years ago
@0xznn

Can you switch to a wired connection or is your router too far away?
0xznn
4 years ago
Whoops I meant wired not wireless
EA_Aljo
Community Manager
4 years ago
@0xznn

That's good. Glad to hear you're wired. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!