Forum Discussion

3 years ago

Solved

Heirlooms

I have opened 653 apex packs and I still have not received 1 heirloom garenteed 1 out of 500 packs and I am still searching for my first one! Why is this?

EA_Illium
3 years ago
@badazzspirit Did it show it was connecting you to an agent, or did you get an error when trying to connect?

Can you try clearing your cookies/cache or your browser's incognito mode?

badazzspirit

3 years ago

You go to pack calculator you have to put in all your seasons info!

EL-Lucky_Loco

3 years ago

@badazzspirit idk if you're going to receive it, back in 2021, i received heirloom shards in a random box, and them disappeared from my account, when i reach to EA support, they told me they cant give me any cosmetic, so i must buy 500 packs , LoL? hunh? ahahahahah P.S: i had clip of me receiving it and prints, but they told me i was lying.