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eljio_liat_mamah's avatar
eljio_liat_mamah
Seasoned Newcomer
1 day ago

Re: How to get help with Apex Legends account bans and suspensions

Hello everyone,

I'm posting this to ask for some advice and hopefully get some attention regarding my permanent ban in Apex Legends. My account was permanently banned on October 16, 2026, for alleged "gameplay enhancement." However, I have never used any cheats, hacks, scripts, or third-party software to gain an unfair advantage.

I've already submitted an appeal to EA Support (Case #256905361), but I'm still waiting for a proper review and clarification regarding the reason for this ban. I would really appreciate it if EA could manually review my account and provide more specific information about the violation.

Has anyone experienced a similar situation or successfully appealed a permanent ban?Any advice would be greatly appreciated.

Thank you.

5 Replies

  • rA-ehfe's avatar
    rA-ehfe
    Rising Novice
    1 day ago

    Hello I am in the same situation as you are, my first appeal got automated from a bot..but on my second appeal it was changed to "waiting for studio" 

  • rA-ehfe's avatar
    rA-ehfe
    Rising Novice
    1 day ago

    I have been doing some research and found that some applications can interfere with the new anti cheat, I am not sure how true that is.

    For me I want to believe having throttlestop and Msi afterburner was the cause for mine and I heard there are many other applications that can cause false flags, but I don't know how true that is either!

    Here is my case as well, you are not alone and do not give up bro! 

     

  • eljio_liat_mamah's avatar
    eljio_liat_mamah
    Seasoned Newcomer
    22 hours ago

    Thanks for sharing your experience. I noticed your appeal was submitted on November 5 and it's already Waiting on Studio, while mine was submitted on October 17 and is still stuck on New.

    It's been over three weeks for me without any status progression. I'm honestly wondering if older appeals are being overlooked or if the review process works differently for each case.

    Have you received any updates from EA Support, or did your status change automatically?

  • rA-ehfe's avatar
    rA-ehfe
    Rising Novice
    20 hours ago

    Status changed and I received this email, idk if its a good sign.

    But I am curious, able to show me what yours looks like, your case thing

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