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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Re: It says my Playstation account is already linked to another EA account

Hey  @haterblockermlg 

This could mean that your EA account may have been disabled for inactivity.  

Try to use the last email address registered on that account to reset your password.  

Test all your emails and see if you can log in. LINK

  

If your account still appears disabled afterwards, please reach out to our Support team for further assistance. 

  

The team will help you recover access to that account or assist you in unlinking your PSN account, allowing you to connect it to the appropriate account. For more information and to contact EA Support, please visit https://help.ea.com/en/help-home/. 

8 Replies

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  • My psn network account is attached to an ea account email I don't even know. How do I unlink that one so I can link MY ea account to MY psn account?

  • Lmccauley26's avatar
    Lmccauley26
    2 years ago

    Doing this to me too. Clearly an issue with EA as they have no help on how to resolve or fix the issue. I can no longer play any EA games as the email it’s wanting me to log in under isn’t mine.

  • atsayki77er's avatar
    atsayki77er
    2 years ago

    Hello guys, LmCCAULEY, how was it have u found the solution? i am also having this kind of trouble and i cannot fix it. i have no access to whatever account or email that it was saying that my account is linked to a email account that i am not using. please share if you are already fix this kind of trouble. Thank u

  • Is there a number I can call? because the chat was not helpful. I can’t play any EA games until I unlink this unwanted account that isn’t even mine

  • I am having the same issue mentioned above, and the tips you listed are leading me no where. How can I resolve the issue?

  • THe_RaiNMaKeR4's avatar
    THe_RaiNMaKeR4
    Rising Newcomer
    13 days ago

    I too am having this same problem, I have yet to ever play apex because of this issue, I couldnt resolve this issue back then and I can’t contact EA to help me solve this issue still, looks like I won’t be playing battlefield 6 due to this issue 😢

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hey there,
     
    This thread is quite old and is being locked here to avoid further necroposting.
     
    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!