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15 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @lPurpleWizardl 


    Thank you!

    Looking through the DxDiag I noticed some Windows processes might be crashing. When you've got the chance can you try running the Windows System File Checker tool to see if that helps? You can find more info on how to run the tool check out the Microsoft Support website.

    Once you've had the chance to give it a shot please let me know how it goes. Thanks! 

  • TheGreatDaneDK's avatar
    TheGreatDaneDK
    4 years ago
    @lPurpleWizardl Im really looking forward if you can get the fix, I've read your thread and I'm dealing with the exact same problem, I'm just following along this thread, to wait and see. I'm also from Denmark!
  • I have played a few games now after trying that and i havent had it happen a single time yet. I will play some more later after work.

  • TheGreatDaneDK's avatar
    TheGreatDaneDK
    4 years ago

    @lPurpleWizardlI just used the sfc /scannow command and the DISM.exe /Online /Cleanup-image /Restorehealth command, It found some corrupted files and fixed them, now im gonna test after i have eaten dinner, let me know if you have played anymore games without problems

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Thank you for the updates!

    Please let me know if you're still running into any issues after you've had the chance to do more testing. 

  • I think it worked, i have played around 7 matches with no problems!

    I am just hoping it doesnt start again.

    Thanks a lot for all the help! 

  • Btw, i think the most people that are having this problem is from Denmark, so that means we are playing on Frankfurt 1/2 or Amsterdam or london servers for lowest ping, its just weird that so many from this country is having problems

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @TheGreatDaneDK 

    Is there any way you could try connecting through a VPN to test and see if the same issues are still happening? I'm curious if the same connection issues would still happen. 

  • @EA_Kent Hi, i havent gotten the latency problem after some time now after i repaired my windows, but some movement errors are still rarely happening and that makes me move very slow motion, and i know its only me, beacause my teammate dont lag
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @TheGreatDaneDK 

    Do you see any of the in-game performance icons popping up around the time this starts happening? 

  • @EA_Kent Yes so sadly after more than 10 games, my latency problem appears again, but I don't have a opportunity to use an VPN to test, rarely I get the error with 2 lines upwards with 6 dots in total, (Prediction error), and now around every 5 games I get the speedometer the whole game (High Latency)
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @TheGreatDaneDK 

    Got it, thanks!

    I am really curious if setting a static IP address in Windows would make any difference. Can you give that a try when you have the chance? The Port Forward website has some instructions on how you can set that up. 

    If you're able to give it a shot please let me know how it goes. Thanks! 

  • I think i played around 30 or smth matches after trying the Dx thingy with only having the issues twice (latency). Now since the new season launched i get it exactly as before, like 50% of my matches so idk. I have tried doing the same thing but it doesnt seem to work sadly.

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