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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Missing battle pass levels and badges

Hey @Gliceee 

Which account(s) or platforms did you play on before the merge? Also to check, did you play on them before Oct 26th? 

8 Replies

  • Gliceee's avatar
    Gliceee
    2 years ago

    I lost 40 lvl on my battle pass and the badges i got last season on pc

  • Gliceee's avatar
    Gliceee
    2 years ago

    at least 1 year on pc and like 3 years ago on switch

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    HI @Gliceee To confirm you might lose BP Progression if you made progress on a platform that did not become your main platform after the Cross Progression Merge. 

    As for the badges missing do you know which ones exactly? Some badges might be lost as mentioned in our post:

    CROSS PROGRESSION IN APEX LEGENDS™

  • Gliceee's avatar
    Gliceee
    2 years ago

    I played on my main platform (pc) and lost the exp, like 40 lvls
    Tbh i dont remember every badge, but i remember plat badge, every kill leader badge and 2 crowns badge, idc about the other tbh, ty for listening

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Gliceee 

    Thanks for the additional information, It sounds like the Battle Pass Levels and Badges are a part of progression stats that won't transfer over. 

    More information is mentioned in our post: CROSS PROGRESSION IN APEX LEGENDS™

    • Stats cannot be merged across platforms, so they will default to your primary profile. Any badges tied to stats from other profiles merged into your EA Account may not be available.
    • If you purchased the S19 battle pass on your non-main profile prior to receiving cross-progression, when the accounts get merged you will lose the progress you've made so far on that Battle Pass and will have to regrind it. BP content already unlocked will remain available.

    Cheers, 

  • Petjeuhh's avatar
    Petjeuhh
    2 years ago

    I payed allot for all those battlepasses, why is that seen as a stat? Its a product we buy. Its as easy to get this fixed as maintaining the other badges.

    I want my other account to be my main account because of all the money i have spent on it, and you guys are just deciding its not that important to transfer our bought products? 

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