Re: Possible AMD driver bug causing Anti-Cheat bans.

At this point, I have 0 faith that EA/Respawn will do anything for a majority of those banned.

An issue this serious deserves clear and concise communication and not the amount of people in this thread who, and I’m sure everyone appreciates it, has gone above and beyond to get answers.

This whole situation proves that the appeal system does not work and is not actively monitored and that, because they already have your money, it’s not a big deal.

The fact that Valve acted as quickly as it did and there are still so many others in this thread and elsewhere and Respawn has done nothing speaks volumes of them as a company.

There needs to be an official announcement and the community should not be doing the jobs of the Devs and Security team. 

16 pages and no official answers

@DeathFox21 It seems that this matter has come to an end for me. Anyway, thank you very much for your efforts and those of the others in this post. Before I saw this post, I never thought it would be such a reason that my account was banned. I hope everyone who has been wrongly banned can retrieve their account as soon as possible!

@yyyyatox @Not for those that already appealed 3 times before this was notated.

There is still no information from Respawn on how to resolve that.

You will still get the same automated “We stand by our decision” copy paste email.

Others in the AMD forum have even mentioned this as of a day ago and ToS team for Apex is still denying claims.

EA/Respawn need to own up to this. 

Hello.

Receive an Email this morning to explain that my sanction is finally overturned.

The good thinks, it was done automatically as I was stucked with 3 disputes and I didn't ask anything more.

I hope it will be the same for you !

Have a good day (or night depending on you country).

@Get6makeit9 

You're very welcome! I am very glad this community was able to come together, identify the problem and push hard for a solution.

@GrimGaming21 

I completely agree with your sentiment on how this was handled on the communication front. I would have liked more communication, that said, we have to make do with how they operate. I want my and every other affected users accounts unbanned. If that meant reaching out to Respawn on reddit, pushing for visibility and awareness, then so be it. If doing the legwork means getting the results I want, fine. We are very likely less than 0.5% of the user base of Apex, we are not going to be able to change how a 35 billion dollar company operates it's support system. Just not gonna happen.

We also cannot ignore the fact people in this thread are being unbanned. Users who were locked out of making disputes are being unbanned. Looks like EA Support is in heads down, do the work mode and have a lot to do. @EA_Mako has been reading this thread and giving kudos so it's not like they aren't doing anything, just not saying anything. I, like you, am still waiting so let's monitor the progress and see how things go.

I have not visited the AMD forum on this topic, if there are people in there that are not in this thread, please, get them in this thread. I am fairly confident, if EA is a sane company, they have already pulled all potentially affected users from their data and generated a list... BUT being in here provides a direct pipeline to be passed up the chain if for whatever reason they are missed.

@RominnnnAwesome! Glad you are unbanned, go blast 'em.

@yyyyatox 

Thank you for kind words and while that would be nice, I'll take getting unbanned first.  My 3rd dispute has been declined. ☹️

I am in the same situation as you,and I hope the authorities can handle it as soon as possible.

@DeathFox21I'm sorry to hear that but don't forget to check if the dispute has been updated since it got declined and also try joining the firing range from time to time. This is how I did it and surprisingly was able to play even though the ban was still listed like others already said. As of today my account is not ban listed anymore after receiving an email saying my sanction has been reversed. Hoping everyone gets his account back eventually and thank you all for doing this together as a community.