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EA_Mako's avatar
EA_Mako
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4 years ago

Re: PS5 update next gen

Hey folks, did you already have the PS4 version of the game installed, or were you installing the PS5 version completely from scratch?

Just to be sure, you've gone through each of these steps and receive the error when attempting to launch the game after the installation is fully complete?


Edit: It looks as though this may pop up if you've logged into both the PS4 and PS5 versions of Apex from the same account.

Please be sure to exit from the lobby to the main menu before closing the PS4 version, then try launching the PS5 version again after that point.

Alternatively, this should time out your PS4 login after a short period of time and let you launch the PS5 version normally as well.

@Alimilanista @smincer13  Let me know if that lets you in!

Edit 2: 

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