Re: Support keep repeating the same questions

Hi @keeeyzuuu, 

I'm sorry to hear that. You should only need to pass on the details required once. If email hasn't been very successful, try a different contact option instead. Live support should yield better results. The conversations take place in real time and the advisors on phone or live chat will be able to review the previous case details and see the information you've sent on to date. 

Try opening a new case on EA Help and choose the following categories to get the ball rolling on that: 

1. You can contact our live support at help.ea.com.  

2. Click on Origin as your product

3. Then select 'PC

4. Manage my Account'

5. Can't log in

Then choose from the available contact options that appears. 

- EA_Lanna