Forum Discussion

Re: temporary ban lasting longer than a week

@XHelperZdayum bruh, is there anyway to confirm if its permeant?, oh and sorry, I'm new here lol, didn't know that i shouldn't be in AHQ, sorry again.

2 Replies

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    No worries @Refreshs416, sorry using bold might've made it sound a bit aggressive lol.

    Just contact EA directly and ask how long your ban will stay, that's pretty much the only way of checking :P

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @Refreshs416 this is something you will need to address with our TOS team.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact usat the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

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