Forum Discussion

Dactylicsole92's avatar
Dactylicsole92
7 years ago
Solved

red clock in top right server freezes problem fix

red clock in top right server freezes problem fix

  • Zeelmaekers's avatar
    Zeelmaekers
    7 years ago

    Hey there

    I think you are suffering from high latency.

    I have 2 possible solutions:

    (if this is the problem)

    Change servers

    Start apex legends but don't continue then wait for 60 seconds and press escape twice. You will see Data Center appear in the bottom corner.

    If you scroll the list, Choose the server with the lowest ping / Packet loss.

    Connection Trouble Shooting

    Follow steps on this site, It could solve the problem.

    If nothing works, make sure you are not watching YouTube / downloading.

    Let me know if this works.

    (Can you post a picture of the clock?)

5 Replies

  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    7 years ago

    Hey there

    I think you are suffering from high latency.

    I have 2 possible solutions:

    (if this is the problem)

    Change servers

    Start apex legends but don't continue then wait for 60 seconds and press escape twice. You will see Data Center appear in the bottom corner.

    If you scroll the list, Choose the server with the lowest ping / Packet loss.

    Connection Trouble Shooting

    Follow steps on this site, It could solve the problem.

    If nothing works, make sure you are not watching YouTube / downloading.

    Let me know if this works.

    (Can you post a picture of the clock?)

  • BroannosaurusRe's avatar
    BroannosaurusRe
    7 years ago

    Please let me know if you find a fix for this! I have tried many things but I have a hunch my ISP needs to help me with it but please let me know if you ever get a fix.

  • Obtive's avatar
    Obtive
    7 years ago

    I am getting regular timeouts that lasts about 15-30 seconds while trying to play on Sydney servers from New Zealand (great ping on other games ~50), I've tried re-installing and selecting the server in the title screen. Anyway the traceroute I ran shows some timeouts too: I am thinking it may be my ISP

    Tracing route to easo.ea.com [159.153.64.173]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.254
  2     2 ms     2 ms     1 ms  125-239-247-1-adsl.sparkbb.co.nz [125.239.247.1]  
  3     *        *        *     Request timed out.
  4    11 ms    18 ms    27 ms  ae8-10.akbr6.global-gateway.net.nz [122.56.116.5] 
  5    23 ms     7 ms     6 ms  ae7-2.akbr7.global-gateway.net.nz [122.56.119.53] 
  6    30 ms    30 ms    31 ms  xe0-0-6.sgbr3.global-gateway.net.nz [202.50.232.190] 
  7    30 ms    30 ms    30 ms  ae7-10.sebr4.global-gateway.net.nz [122.56.127.214] 
  8    34 ms    33 ms    44 ms  ae-17.r20.sydnau02.au.bb.gin.ntt.net [103.13.80.121] 
  9    34 ms    34 ms    34 ms  4.68.73.217 
 10     *        *        *     Request timed out.
 11   218 ms   218 ms   218 ms  4.79.23.202 
 12   227 ms   227 ms   226 ms  159.153.92.10 
 13   232 ms   232 ms   232 ms  159.153.92.94 
 14   232 ms   231 ms   232 ms  bfbc2-ps3.gos.ea.com [159.153.64.173] 

Trace complete.

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