Forum Discussion

2 years ago

Solved

Request for Account Reinstatement Due to Hacking Incident

Dear EA Support Team, I hope this message finds you well. I am writing to request the reinstatement of my EA account "F4ke_ApexGrgur", which was falsely banned due to a hacking incident that occurre...

EA_Barry
2 years ago
@F4ke_ApexGrgur

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

EA_Rtas

Community Manager

2 years ago

Hey folks as was stated earlier in the thread by EA_Barry we're not able to assist with Banned accounts directly on the forum.

You will need to get in touch with support directly, you can get started here: https://help.ea.com/en/help-home/

mccurrylayne

2 years ago

Ok but people who have literally spent thousands on ea sports have been complaining about being hacked and it says ten days for a response but the representatives of ea sports doesn't even respond for months on end mean while you can not play what's up with that I mean I have filed so many reports and nothing has been done the hackers email is still tied to my ea account for proof yet nothing is being done why