Forum Discussion

7 years ago

Solved

Resolution Problem (Apex Legends)

My friend is currently having a situation with the resolution 1280x720, I saw that someone already made a thread but I thought making a new one might help get more traction for the devs to see. Anyway, the problem that is occurring is that he loads up the game. The anti-cheat banner does pop up and load all the way through, it opens a window to the game but then only shows a white screen opening a message window and stating what is said in the png. I've gone through the game files but I cannot find any one that has a option to change the resolution to be able to have him at least load the game.

Rybean
7 years ago
C:\Users\<YOUR USERNAME>\Saved Games\Respawn\Apex\local
videoconfig > open with note pad.
Find these command lines and input your resolution, fullscreen "0" and "no window border" "1"
Example >
"setting.defaultres" "1920" < Width>
"setting.defaultresheight" "1080" <Height>
"setting.fullscreen" "0"
"setting.nowindowborder" "1"
save file > reopen to check changes stuck
Apex must be closed during these changes otherwise it will overwrite upon closing.
Works for me.

48 Replies

Koetullatyreal
5 years ago
I cannot find these "manage display mode" settings. I think nvidia control panel changed and had an update.
Koetullatyreal
5 years ago
I think that this problem can't be fixed anymore because of a nvidia control panel update.
Wheats_ZEL
5 years ago
@Rybean Friiiiiiiigggggg you saved my bacon there!
SmoothPanda878
5 years ago
Thank you for the help quick and easy fix
BasicsMUPY
5 years ago
@LordStarkXVLIII wrote:
So i am sure that other people are still having this problem even after changing the videoconfig file. I know i couldn't get it to work. Right before it stopped working I was trying to troubleshoot a different issue (Lenovo fn-Q, not going into performance mode) I fixed that issue and then this happened. My laptop is fairly new so as it turns out I had not ever opened my Nvidia Control Panel application, during the trouble shooting of that last problem I opened it and agreed to the terms. Turns out this applied some default settings to my laptop.
If you have it go to, Nvidia Control Panel -> 3D settings->Manage Display Mode, If your display mode is on automatic Apex will not run (I don't know why, I'm not an expert.) I selected Optimus, instead. click apply->Keep Changes, I tested the game and viola it worked. So I closed the game down and switched it to my other option (Nvidia GPU only) this also works.
TL;DR
Nvidia interferes with launcher.
Nvidia Control Panel->3D settings->Manage Display Mode->take it off auto->apply->keep changes
Best of luck.

u saved my lifeeeeee

i try to fix this problem for monthhh
thx u so much <3
Wozwald0_0
5 years ago
@Rybean thx man u cool
OvertheMun_93
3 years ago
This one is helped me after I'm trying so many different ways and not worked! thank you so much!
EA_Lanna
Community Manager
3 years ago
Hi @OvertheMun_93,

Glad to hear the advice here helped. Please give the post with the useful information a big thumbs up by pressing the 'XP' button under it.

I'll close this thread here to limit necroposting.

Thanks,

- EA_Lanna