Forum Discussion

4 years ago

Rubberbanding issue in Battle Royale

I am facing constant rubberbanding while playing Battle Royale. The ping is stable but I have to pick an item 3 times before the game registers it and there is constant back and forth and jittering. ...

0xznn

4 years ago

I have tried everything I have restarted my router a few times hardwiped the Xbox and it’s still doing it. It has cost me at least 2-3 wins 25-30k exp and a few hours. Is their anything I can do since. I really have no clue what’s happening since most of the time it happens when I’m playing apex. And it’s getting to the point where it is not fun to play since I know it’s gonna crash. Is their anything I can do to get back my exp at least or something like that. Generally when I crash it says something hi my like Code:Wheel or code:Leaf but a few times it says something with me not being able to use a shield battery and I crash

EA_Kent
Community Manager
4 years ago
@kIllMNj

Thanks for giving it a shot!

Another step that might help is setting a different DNS on your system. On PC you can set a different DNS through the Windows TCP/IP Settings. If you choose the Manual option it will let you enter a DNS of your choosing.

You can find more details on how to access these settings over at the Microsoft Support website. I usually recommend the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but if there's a different DNS you'd rather use instead that's OK as well.

@0xznn On Xbox you can change the DNS using the following steps:

Open the Xbox Settings and go to All Settings

Select Network

Go to Advanced Settings

Select DNS Settings

Select Manual

Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. If you'd rather use a different DNS than the public Google DNS you can enter it here instead.

Test the internet connection to verify the changes

Let me know if you're still running into the same problems after that. Thank you!

/Kent
- 0xznn
  4 years ago
  @EA_Kent Yes im still getting kicked basically every match and not being able to join back which stinks
  - EA_Kent
    Community Manager
    4 years ago
    @0xznn
    
    Thanks for giving that a shot.
    
    Can we also try setting a static IP on your Xbox to see if that helps? The Port Forward website has step-by-step instructions on how to set one up. Please let me know if it still kicks you afterward. Thanks again!
    
    /Kent