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Hi @Zxp7_Mixer,
Are you seeing any of the in-game performance icons coming up when this is happening?
/Kent
- 5 years ago@EA_Kent No
- 5 years ago@EA_Kent No am not seeing any in game icons on my screen just see my character stuttering really badly and it's unplayable so it's got to be a server problem that's causing it
- EA_Kent5 years ago
Community Manager
Got it, thanks! Even on a fast connection if there's any packet loss or major ping fluctuations it can cause issues like this. The speed of the connection is just one factor of many. I think we should try running through some troubleshooting steps to see if there's anything we can do to stop this from happening. The best place to start off would be with the basic connectivity steps from the EA Help website.
Those steps can tackle a lot of the most common issues we see, but if you're still having any trouble after that check out the PlayStation-specific steps as well. Let me know how that goes once you've had the chance to give it a try. Thanks again.
/Kent
- 5 years ago@EA_Kent I've tired everything mate and it's not working still stuttering it only happens on apex no other game dose this and am not losing any packet loss or anything so its got to do with the game #apex legends nothing to do with my Internet because I've had WiFi engineers out and they said it a strong stable connection
- 4 years ago
I've see
- 4 years ago
im experiancing this as well once every 10 matches or so no ingame symbols show up
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