Forum Discussion
EA_Kent
Community Manager
5 years agoGot it, thanks! Even on a fast connection if there's any packet loss or major ping fluctuations it can cause issues like this. The speed of the connection is just one factor of many. I think we should try running through some troubleshooting steps to see if there's anything we can do to stop this from happening. The best place to start off would be with the basic connectivity steps from the EA Help website.
Those steps can tackle a lot of the most common issues we see, but if you're still having any trouble after that check out the PlayStation-specific steps as well. Let me know how that goes once you've had the chance to give it a try. Thanks again.
/Kent
5 years ago
@EA_Kent I've tired everything mate and it's not working still stuttering it only happens on apex no other game dose this and am not losing any packet loss or anything so its got to do with the game #apex legends nothing to do with my Internet because I've had WiFi engineers out and they said it a strong stable connection
- 5 years ago@Zxp7_Mixer Same here for me on Xbox One, and also something that started for me in last week or two. I've followed all the recommended steps, just ran the update released today, and got it in first two games I tried. Really frustrating. I have some clips recorded it happy to share. It's not my internet, G fiber with Xbox hardwired and nothing else on network being used.
- 5 years ago@meleemedaddy Ya same here man since the new update its been a little bit better but not much
- 5 years ago@Zxp7_Mixer I’ve been having the same issues too. Nothing has been working to fix. I’ll get a good game every once in a while but the rest I’m just skipping around the map and getting shot by people that I can’t see.
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