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fazzybtw's avatar
fazzybtw
5 years ago
Solved

Sign up everytime I try to log in

While ago, when I tried to play apex from my steam account it asked me to sign up again, after doing so I'm receiving code on my email and I have to connect it everytime I try to play apex legends an...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @hashiyama 

    Hmm, gotcha. I'm wondering if there's something that's happening with the EA Account itself in that case. I'm afraid that account issues aren't something we can look into over Answers HQ, though. When you have a chance I'd recommend getting in touch with the EA Help team so they can take a look at your account and see if they can spot what might be happening. 

    For more details on how you can set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead, as well. 

    /Kent

fazzybtw's avatar
fazzybtw
5 years ago

Also, I tried opening the game from my friend's steam account on the same pc and the game just asked me to continue instead of registering.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@hashiyama 

Hmm, gotcha. I'm wondering if there's something that's happening with the EA Account itself in that case. I'm afraid that account issues aren't something we can look into over Answers HQ, though. When you have a chance I'd recommend getting in touch with the EA Help team so they can take a look at your account and see if they can spot what might be happening. 

For more details on how you can set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead, as well. 

/Kent

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