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deniz397's avatar
deniz397
Seasoned Novice
6 months ago
Solved

My game is freezing after 5 minutes-ish of gameplay last 4 days

My game is freezing and starting playing repeatedly after 5 mins of gameplay every time. The only fix is closing the game and restarting. I have tried reinstalling and trying old graphics drivers with DDU. My dxdiag is below. Also if anyone knows how to find crash log or something please respond. 

  • Fix for stuttering on desktop/laptop after 24/07/2025 update

    If you laptop or desktop use realtek lan drivers from manufacturer or you have newer one you will get micro stutter after 3-4 minutes in game. This is caused by EAC scanning realtek lan driver and causing high cpu usage. Everytime you get a stutter you can observe event viewer spammed with errors: event id 2 (rt26cx21 cannot be found). Reinstalling driver doesnt not help. Only solution is to remove realtek lan drivers and let windows install generic ones and your stutter will be gone.

10 Replies

  • Sib3riX's avatar
    Sib3riX
    Rising Traveler
    6 months ago

    Fix for stuttering on desktop/laptop after 24/07/2025 update

    If you laptop or desktop use realtek lan drivers from manufacturer or you have newer one you will get micro stutter after 3-4 minutes in game. This is caused by EAC scanning realtek lan driver and causing high cpu usage. Everytime you get a stutter you can observe event viewer spammed with errors: event id 2 (rt26cx21 cannot be found). Reinstalling driver doesnt not help. Only solution is to remove realtek lan drivers and let windows install generic ones and your stutter will be gone.

  • deniz397's avatar
    deniz397
    Seasoned Novice
    6 months ago

    It fixed my problem i will spread the word thank you. 

     

  • noobl3fty26's avatar
    noobl3fty26
    Rising Rookie
    6 months ago

    My apex stutters every 5-15 seconds after 5 mins of gameplay will this fix it?

  • Sib3riX's avatar
    Sib3riX
    Rising Traveler
    6 months ago

    Yes it will fix your problem. EAC is interacting with realtek lan driver.

  • Sunndazey's avatar
    Sunndazey
    Rising Novice
    6 months ago

     unfortunately this did not fix the problem for me gone through every possible suggested solution for this error nothing is working no more apex :(

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