Forum Discussion

NynxSilverwood's avatar
6 years ago
Solved

Sounds slowly disappear before freezing

Before my game would just freeze and I fixed it with refreshing my windows and reinstalling it. Repaired it a few times and it was up and running. But, now after the update for the Grand Soiree event, the sounds slowly disappear and then freeze. It gave me this error(attached a screenshot). I have repaired this game 3 times and still experience this problem. If anyone could help me, that would be great. I just want to play with my friends again 🙂

  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Got it, thanks!

    It looks like your video card drivers are a bit out of date. Can you try updating them when you've got a chance to see if that helps at all? You can find more info on how to install the newest drivers over at the EA Help website

    Let me know if you're still running into the same issues afterward. 

    /Kent

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Got it, thanks!

    It looks like your video card drivers are a bit out of date. Can you try updating them when you've got a chance to see if that helps at all? You can find more info on how to install the newest drivers over at the EA Help website

    Let me know if you're still running into the same issues afterward. 

    /Kent

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 3 minutes ago
40,006 Posts