Startup Failure, Requires a Directx 11
Opening game gives the following error "The video device failed to initialize because it doesn't support the required features" I added the print here https://prnt.sc/mh1qrp My notebook i5 2...
Forum Discussion
EA_David
Community Admin
Community Admin@TiGaNHo Hi, it looks like the game is trying to launch with the Intel chipset, which wouldn't be powerful enough for the game, hopefully ensuring your discrete card is running will help, even though that is below the listed requirements too.
@robogod47 I'd guess you're missing some Windows updates. Run Windows update and make sure you have all automatic updates, and then try repairing/reinstalling the game.
@PIXIE_Lord_00 Please elaborate on your issue, there are different ones in this thread. This post will give info on the sort of thing we need: https://answers.ea.com/t5/Technical-Issues/Welcome-to-the-Technical-issues-board/m-p/7421814#M772
- EA_David
@PIXIE_Lord_00 Sorry, that device doesn't have the hardware required to run the game, it's missing a discrete Nvidia or Radeon GPU.
- hey once i wen into the device manager and disabled this thing called "Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901" it just ran using my actual gpu or graphics card.. or somthin
- @Foxlendor Thank you, been trying to fix this forever i want to display adapters and disabled "intel(R) HD graphics"
Hi there, I am having the same error.
Same Problem
ive got the same eror
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- EA_Blueberry7 years ago
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