Forum Discussion

6 years ago

Startup Failure, Requires a Directx 11

Opening game gives the following error "The video device failed to initialize because it doesn't support the required features" I added the print here https://prnt.sc/mh1qrp My notebook i5 2...

EA_Atic

DICE Team

6 years ago

Hey @TiGaNHo , Thanks for the information and screenshot. 🙂

Can you upload a dxdiag so we can see your hardware and drivers.

/Atic

capo9090

6 years ago

Me Too Have this problem Can you Help me .. ?

Thx..

EA_Cade
The Sims Team
6 years ago
@capo9090 It doesn't look like you'll meet the minimum specs with that processor. Have you tried websites like SystemRequirementsLab?