Steam account theft leads to Apex Games ban

Question

DEAr EA tEAm, my Steam account was stolen and my Apex game was banned.I did not know my account was stolen, because I Steam abnormal login did not send me login verification code。I checked my ea account and Steam login address and found an exception，This anomaly login address is from somewhere I've never been before。Why does an innocent player have to take the blame?I am very sad very sad that someone who has been with me for so long has been banned, which cost a lot of money and enthusiasm，I have feelings for this account like my other half, how could I do anything to destroy it?I hope you will take my claim seriously and I will take care of my account next time, even if you do nothing

ea_pulsar · Answer

Hey&nbsp;@longskr2&nbsp;&nbsp;Sadly, we cannot assist with bans on the forums. This article explains how to contact our Terms of Service team to have your account reviewed.&nbsp;

longskr2 · Answer

@EA_Pulsar You mean players should be punished if their accounts are stolen? What do you do?You come out and don't solve the problem, you solve the problem。 I've said ten thousand times, Steam was stolen! Caused my Apex to be banned without my knowledge。You're only losing players

ea_pulsar · Answer

I only said that I cannot investigate this matter for you on public forums. Please reach out to our Terms of Service team to appeal your ban.

longskr2 · Answer

@EA_Pulsar I contacted many times, the result is not to return my game account，I find it difficult to communicate with you, customer service is the same words。I spent my time, energy, and money presenting the evidence. You turned a blind eye。You know my account data anomaly better than I do, but you've done nothing。If the victim is required to bear the punishment of the perpetrator，So what fairness do you have! Everyone cheats at no cost! The victims bear it anyway, and they can't get justice。You're bandits! You're accomplices!

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Steam account theft leads to Apex Games ban

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