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Steam accounts need to be linked to an EA account in order to play on that platform, so this would mean that your Steam account was already connected to an EA account.
This means that you most likely linked your Steam account to a different EA account than the one it was originally linked to.
Since game progress is stored on the EA account itself and not on the platform account (e.g. Steam, Xbox, PSN, Switch), this means that relinking will not bring over any of your progress.
Your best bet would be to contact EA Support, as they might be able to help you out with this.
More info on how to get in contact with them can be found here: [EA Help] How to use EA Help
- 2 years ago
Hello! @XHelperZ
Honestly, Ive tried contacting EA, and there contacting system isnt the best lol. ive made around 2 cases, none of which ever got a reply after 2 weeks, and there premade topic about loosing items dont really cover any topics of cross progression lost, im not able to get into contact with them any other way to my knowledge, if there was any maybe phone number for online support or some way i could guarantee a response in the case that would be great. I know its hard for ea support but ive generally never had a response from anyone in my cases, not even in any email.
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